Connect ME

Connect ME provides an advanced solution for automating telephone answering services through speech recognition. Connect ME will professionally greet callers and prompt them to simply say the name of the person, department or service they require and then to be quickly and efficiently connected to their desired destination.

By implementing Connect ME, organisations are able to save up to 95% of the costs associated with manned switchboards, while providing both internal staff and external customers with extended hours of coverage and a speedier response.

Unlike standalone auto-attendant solutions, Connect ME can fully integrate into your company’s Active Directory or your PBX ensuring that information does not have to be replicated and is always kept current.

Connect ME provides the capability to:

• Fully integrate into your corporate Active Directory and/or PBX.
• Utilise single numbers to connect to employees.
• Configure directories for both internal and external use.
• Provide a fully managed reception, 24x7

Connect ME improves the efficiency of the way you connect customers to your employees while also reducing operator costs and simplifying the management and administration of internal telephone directories.