Send ME

Send ME provides you with an automated solution for obtaining all of the information you need from a caller or customer to send them what they require, such as a statement or a brochure.

By automating this process, Send ME enables you to take requests from customers 24x7, to quickly and accurately collect contact details from the caller and feed this information directly into your fulfilment processes.

Send ME provides you with:

• A fully automated information request service, available 24x7.
• Full integration into the Postcode Address database enabling quick and accurate capture of address through postcode look-up.
• Use of Speech Recognition to capture and validate caller’s name.
• Simple to use menu systems to capture what information is required by the caller.
• Standard API integration to post requests into existing fulfilment systems.

With Send ME you will dramatically reduce call volumes to live operators while also increasing your accessibility to both new and existing customers. Send ME enables you to increase your responsiveness in the services you provide while reducing the cost of providing these services.